IBM has worked with Pandora, a leading designer, manufacturer and marketer of hand-finished jewelry to help Pandora transform and scale its global omnichannel eCommerce capabilities with IBM Sterling Order Management, spokesmen contend.
Pandora, one of the world’s largest jewelry brands was able to keep up with the demands of the doubling of its online sales in 2020 and is now leading the jewelry industry with improved real-time inventory visibility to better manage growing demand, said spokesmen.Pandora’s focus on innovating new customer experiences included IBM Sterling Order Management to help to increase the company’s supply chain resiliency and business agility, and better mitigate disruptions and risk. By automating more of their order orchestration across channels, they have opportunity to also improve the sustainability and resiliency of their supply chain operations with more efficient delivery.